Your
perception of distance has a profound effect on your thinking and decision
making. When a tragedy occurs in a
particular neighbourhood people often say we didn’t expect that ‘here’. We are so used to hearing about awful things
happening in distant places but when it happens in our own neighbourhood we are
far more shocked. This is very
understandable. The closer an incident
is to us the more we feel that it could have happened to us. However, it is interesting how we
unconsciously transfer this thinking to abstract concepts like time and
ownership, and it can create the Thinking Trap of Distance.
Thinking
Traps are our unconscious biases.
Behavioural and Neuroscientists have been studying these cognitive
quirks that influence how we see the world for many years. It is thought that they are part of our
genetic or cultural heritage because they are so hard-wired into our
brains. Your biases or Thinking Traps
are continuously influencing your thinking and this means every conversation
you have and every decision you make.
Mostly your biases are a convenient shortcut to making quick and
efficient judgements because your brain is always seeking ways to conserve
precious thinking space. However, if left unchecked these biases can become
dangerous thinking traps that can blind you to important new information or
alternative options when making a decision.
This
is the fourth article in a mini-series that explores the SEEDS® Model developed
by Dr. David Rock and his colleagues at the Neuroleadership Institute. For a brief overview of the model, click here. For other articles in the series check out my
blog.
D is for Distance
The
D in the SEEDS model is for Distance.
This can be summed up in the statement “Nearer is more important than
far away”. It often leads to short-term
thinking rather than long-term investment and explains why so many businesses
find it difficult to articulate a long-term vision.
The
closeness of ownership endows our possessions with greater value. This is called the ‘Endowment Effect’ and it
kicks in when we own something. The
effect means that we rapidly begin to believe that others will pay more for
something than we ourselves paid for it.
This can happen as soon as someone is told that they own something. In a famous experiment by Dan Kahneman and
his colleagues, they gave people a mug and offered them the opportunity to sell
or exchange it for items of equal value (some pens). They found that once ownership was
established the participants would only accept double the amount of its value
to let it go. In another study two
groups of workers were offered an incentive to achieve a particular
target. One group were told that they
would get the bonus if they achieved the target. The others were told that they had the bonus
already and that it would be taken away if they didn’t achieve the target. The second group worked harder than the first
because we have a built-in aversion to loss.
The workers in the experiment found it more painful to lose something
they already had than to put in sustained effort to achieve something that only
might show up in the future. This effect
leads many business owners (and house owners) to have an inflated perception of
what their business (or house) is actually worth. It also affects the motivation of people who
are on an annual bonus. A year often
feels too distant to be motivating because so much can happen in the meantime.
The
Thinking Trap of Distance can also lead us into ‘Affective Forecasting’. This is extending how we feel now into the
future. “I feel bad about this change
and I always will” or “I feel good about this person or investment and I always
will”. We are also not very good at
estimating how long or intense an anticipated feeling will be. This is often seen with pay rises. People think that a pay rise will make them
happy and more motivated but there is plenty of evidence that if pay is their
only motivation the feeling of happiness does not last very long at all and
they quickly want more.
We
are also wired for instant gratification.
This is probably an ancient mechanism that helped us survive by taking
advantage of whatever was edible when we found it, even if it was small, rather
than waiting for a bigger or better opportunity in the future - in case there
isn’t another opportunity and we become too weak to hunt. There are plenty of experiments that show
people very willing to take £50 now rather that £100 in a year’s time. This is called ‘Temporal Discounting’ and
credit cards and in-store cards use it to great effect. There are many people who get caught in a
senseless spiral of debt by letting their desire for having something now get
the better of what they know is a 25 or 35% compounding debt by only paying off
the minimum amount . This is so prevalent
because these companies are simply taking advantage of our hard-wired Thinking
Traps. A distant debt seems less
important or significant when compared to an immediate gain and only a small
amount to pay now.
It
takes significant effort to resist the temptation of instant
gratification. Back in the 1960’s the
psychologist Walter Mischel conducted a simple test with 4-year olds to assess
their ability to delay gratification with his now-famous Marshmallow Test. He found that 70% of his participants
succumbed to the temptation of eating a marshmallow now rather than waiting for
the reward of two in the future. For
more on the significant differences in the life-outcomes of the original
participants who managed to resist the bias of Temporal Discounting and avoided
the Thinking Trap of Distance click here.
The Antidote
The
antidote to this Thinking Trap is to remove distance from the equation. You need to be able to evaluate the decision,
outcome or object as if it were closer to you in space, time or ownership. This is especially true for managing remote
teams in different countries and time zones.
Far
too many people procrastinate on distant deadlines because they seem less
urgent. However, they give themselves no
wiggle room as the deadline approaches and often suffer a lot of stress when a
number of urgent things come in at the same time.
The
author Suzy Welch invented a very elegant and simple approach to overcome the
Thinking Trap of Distance. She calls it
10/10/10 and describes it with lots of personal anecdotes in her book of the
same name. In order to get a better
perspective on any decision it is healthy and wise to consider it from three
different timeframes:
-
How will we feel about it 10 minutes from now?
-
How about 10 months from now?
-
How about 10 years from now?
This
approach ensures that you are tapping into the short, medium and long term
perspectives.
My
wife Pam and I took this to an extreme when we were chatting about the future
the other day and we thought it would be fun to plan our 70th
Wedding anniversary. It’s still a few
years away...when I will be 104! It’s
very refreshing to think what we need to be doing more and less of now in order
to be able to enjoy and celebrate that moment to the fullest.
So
I invite you to consider how you may be falling into the Thinking Trap of
Distance and how you can mitigate it by being more mindful. For example, what are you valuing more simply
by being in possession of it? What may
you need to let go of in order to let new opportunities in? How well are you forecasting how you will
feel about certain outcomes? Are you
getting trapped in a negative mindset or are you perhaps being blindly optimistic? How easily do you succumb to instant
gratification? Can you resist temptation
and delay gratification for a bigger return in the future?
Thinking
about all of the above can take significant effort and most people allow
themselves to be guided by their unconscious biases because it is so much
easier. However, there is plenty of
evidence that there are significant rewards and opportunities to be had for
those who are willing to put the effort into being more mindful.
There
are a number of insightful exercises you can do to discover and explore your
thinking preferences and increase your mindfulness. If you would like to find out more just drop
me a line and it would be great to hear your thoughts about the Thinking Trap
of Distance.
In
the meantime remember to stay curious!
With
best regards,
David
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