Are you tolerating unwanted behaviour?

Are you aware of what is really driving your behaviour, or the behaviour of your people?  I’ve recently had a number of discussions about how to address the unwanted behaviour of staff as it can be awkward if you don’t have solid foundations to stand on.

How to improve self esteem

Why do we often notice defensiveness in others but not in ourselves?  Why are we sometimes harsher with ourselves than others?  The answer lies in an interesting paradox.